Personal devices and family
The owner's phone, laptop and tablet can share one key and daily allowance. A family member is intended for another person, with their own key and separate daily allowance.
Simply forwarding your key does not create a family profile or separate usage. Use the Family section in your account.
Adding members and paying
Open the Family section, choose an available member or create a new one, and check the total price. An additional member is a paid extra; their terms are shown before confirmation.
Share only that person's own connection settings. Do not share the owner's account access, login code or payment information.
Management
You can keep track of members and their access in your account. If settings have been exposed, use the key management actions available and add the updated settings to the appropriate devices.
A gift and a family member are different options. Use the dedicated gift section for gift access; terms and the total price are shown before purchase.
Need help with your setup?
Open a support request in your account or contact our team.